Solar Service & Maintenance Agreement Template

Solar Service & Maintenance Agreement

For Ongoing System Care, Callouts & Preventive Inspections

This professional, easy-to-edit agreement is designed for solar professionals offering system maintenance — whether you're providing one-off inspections, annual checks, or full-service callout support.

Created with real-world trade experience and reviewed for legal clarity, it helps protect your business by clearly defining your responsibilities, managing client expectations, and drawing the line between service and warranty issues.

What This Contract Helps With:

✔️ Separates Warranty from Service Responsibility
Prevents confusion over what you cover vs. what the manufacturer covers. It protects you from being held liable for product faults, older systems, or poor-quality previous installs.

✔️ Covers Preventive and Reactive Work
Whether you’re offering planned checks, fault finding, or urgent callouts, this contract allows you to clearly define what’s included, how often, and what it costs.

✔️ Includes Premium Support Clauses
Great for upselling premium tiers — set out emergency response options, SLAs, and support limitations so your clients know exactly what level of service they’re getting.

✔️ Protects Against Site-Related Issues
Outlines your position when faults are caused by things like shading, weather damage, pests, or interference — and makes it clear when responsibility falls back to the client.

✔️ Strengthens Professional Client Relationships
Sets the tone for long-term care — helping you retain trust, stay protected, and deliver reliable support, whether you’re maintaining your own install or another contractor’s work.

✔️ Customisable and Easy to Reuse
Includes a “Schedule A” to log system details, component brands, access notes and more — giving you a personalised, reusable framework for every client.

Example Terms & Conditions Highlights

Built from Trade Experience

✔️ Defined responsibilities for system condition, access, and client communication
✔️ Exclusions for manufacturer faults and third-party interference
✔️ Clause covering older or unmaintained systems
✔️ Optional emergency support levels (same-day/next-day response)
✔️ Notes section for panel type, inverter brand, battery setup, and more
✔️ Fair but firm payment and cancellation terms

…and more clauses written to reduce disputes and give you control over how you deliver maintenance services.

When to Use This Template:

Any time you’re offering maintenance — whether it's a one-time inspection, an annual care plan, or an ongoing support package for your installs or someone else’s.

Why Use It?

This isn’t a generic aftercare contract.
It’s designed by professionals who know how hard it is to balance ongoing care with clear boundaries. With this agreement, you set expectations early and protect your time and reputation.

✅ Instant download
✅ Easy to edit
✅ One-time payment of £25.99 — includes unlimited use and free updates for 18 months

This agreement follows the same trusted standard as all Construction Companion templates — clear, informative terms that are easy to read, with firm but fair conditions around payment, responsibilities, and protection.

It maintains a strong balance between being approachable for clients and professional enough to protect your business.