When creating our Asbestos Removal Service Agreement, trades pushed for strict health and safety terms to keep customers away during works. Our solicitors warned the wording could intimidate customers and breach fairness laws.

What followed felt like it went on forever — both sides refusing to agree on the tone. After endless back-and-forth, a balance was finally struck that both the legal team and trades with decades of asbestos experience were happy with.”

In several industries, trades pushed for the right to reclaim materials if a customer refused to pay. Our solicitors made it clear — consumer law doesn’t allow it. That sparked rounds of back-and-forth until both sides agreed on a different approach.

Instead of removing materials, contracts include strict terms on late payment, clear rights to charge interest, and the ability to recover legal costs if disputes go further.

The result is the perfect balance — firm where it needs to be, and polite and professional where customers expect it.

Every contract we publish has gone through the same process of trade input, legal review, and tough negotiation. The result is an agreement you can rely on — practical on site, compliant in law, and written in plain English for your customers.

Our job is to make sure contracts are firm where they need to be — on payment, liability, and legal protection — but clear and professional where customers expect it. That balance is what keeps projects moving, avoids disputes, and builds trust between trades and their clients.