Plumbing & Heating Services Agreement (B2B)
For Use with Letting Agents, Landlords, and Property Management Clients
This professionally written service agreement is designed for plumbing and heating businesses who provide ongoing or reactive services to commercial clients such as letting agents, private landlords, and property managers.
It sets out a clear, legally sound framework for accepting instructions, defining responsibilities, and securing payment when working across tenant-occupied properties. Whether you're responding to callouts, servicing boilers, or carrying out repairs across a managed portfolio, this agreement helps ensure every party understands their role — reducing disputes and maintaining professional standards.
✅ Suitable for ongoing client relationships where multiple instructions may be issued across different properties
✅ Establishes clear access responsibilities, avoiding wasted visits due to tenants not providing entry or being unprepared
✅ Protects your time and costs with abortive visit charges, callout rates, and structured terms around delays or variations
✅ Sets out strong but fair payment terms with late fee enforcement, helping maintain cash flow
✅ Reflects real trade experience, covering the typical issues faced when dealing with tenants, unregulated systems, or unclear instructions
✅ Includes terms for tenant interference, property access, legacy faults, and landlord authorisation delays
✅ Covers CP12 and compliance-related visits, making it ideal for landlords needing annual certification alongside ongoing maintenance
✅ Includes warranty clauses, limitations of liability, and protection for client-supplied materials or requests outside the agreed scope
✅ Can be used across a range of services — from heating inspections and routine plumbing work to remedial repairs and emergency callouts
This agreement is typically used by professional plumbing and heating businesses operating under instruction from commercial property clients, where jobs are issued through work orders, emails, or maintenance platforms.
It can be issued as part of an onboarding process, sent in response to the first instruction, or used to formalise your terms with long-standing clients.
✅ Instant download
✅ Fully editable
✅ One-time payment with 18 months of unlimited use and free updates
Written by tradespeople and refined by legal professionals, this agreement is built to reflect the realities of working with property managers — giving you the protection you need, without slowing down the job.